{"id":2421,"date":"2025-09-29T18:36:06","date_gmt":"2025-09-29T16:36:06","guid":{"rendered":"https:\/\/procutdev.i3dev.pl\/?page_id=2421"},"modified":"2025-09-30T11:52:00","modified_gmt":"2025-09-30T09:52:00","slug":"service","status":"publish","type":"page","link":"https:\/\/procutdev.i3dev.pl\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2421\" class=\"elementor elementor-2421\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcdde19 condense-p e-flex e-con-boxed e-con e-parent\" data-id=\"bcdde19\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f69df10 e-con-full e-flex e-con e-child\" data-id=\"f69df10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f577d68 elementor-widget elementor-widget-wd_text_block\" data-id=\"f577d68\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1>Procut and Minova service<\/h1>\n<strong data-start=\"168\" data-end=\"199\">Warranty and post-warranty<\/strong><br data-start=\"199\" data-end=\"202\" \/>Minova products are covered by full service protection. We offer fast repairs both during and after the warranty period - always with access to original spare parts.\n<br>\n\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" style=\"color: #0049a3;\" href=\"mailto:serwis@procutdev.i3dev.pl\" rel=\"noopener\" data-start=\"1106\" data-end=\"1122\">serwis@procutdev.i3dev.pl<\/a> | \ud83d\udcde <a style=\"color: #0049a3;\" href=\"tel:660020443\">+48 660020443<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-464da4a elementor-widget elementor-widget-wd_text_block\" data-id=\"464da4a\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>\u2705 Warranty Service<\/h3><ul><li>Minova products come with a full warranty carried out by Procut. The duration of the warranty is 12 months.<\/li><li>We handle all requests through a simple and quick online service form.<\/li><li>Processing time: 14 working days (up to 28 days for more complicated repairs).<\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70ad543 elementor-widget elementor-widget-wd_text_block\" data-id=\"70ad543\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>\ud83d\udee0\ufe0f Post-warranty Service<\/h3><p>Minova equipment remains in our care even after the warranty period ends.<\/p><ul><li>We offer quick diagnoses and repairs.<\/li><li>We provide full access to <strong>original spare parts.<\/strong><\/li><li>Clear rules and fast implementation.<\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e22e93 elementor-widget elementor-widget-wd_text_block\" data-id=\"0e22e93\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><strong>Exceptions to the warranty<\/strong><br \/>Parts of the device that wear out naturally. <br \/>Damage resulting from external causes, such as natural disasters.<br \/>Products repaired or modified by unauthorized persons.<\/p><p><strong>Responsibility<\/strong><br \/>The distributor is not responsible for losses resulting from a product defect.<\/p><p><strong>Operating tips<\/strong><br \/>To avoid potential problems, we encourage you to read the instruction manual and regularly maintain your tools. In addition, we encourage you to visit our blog, where we provide advice related to the use of our equipment.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f8e2a2 e-con-full e-flex e-con e-child\" data-id=\"5f8e2a2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0097f68 elementor-widget elementor-widget-wd_text_block\" data-id=\"0097f68\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Make a complaint<\/h2>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2442-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"2442\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2421#wpcf7-f2442-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formularz kontaktowy\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/2421#wpcf7-f2442-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2442\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2442-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"serwis-form\">\n\t<p class=\"p-header\">Device and description of the problem\n\t<\/p>\n\t<p><br \/>\n<label for=\"model\">Model (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"model\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"model\" aria-required=\"true\" aria-invalid=\"false\" name=\"model\"><option value=\"\">&#8212;Prosz\u0119 wybra\u0107 opcj\u0119&#8212;<\/option><option value=\"\u2014 wybierz \u2014\">- select -<\/option><option value=\"Minova PRO 260W\">Minova PRO 260W<\/option><option value=\"N\u00f3\u017c termiczny Minova SP-7Y\">Minova SP-7Y thermal knife<\/option><option value=\"Procut Base 108\">Procut Base 108<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><br \/>\n<label for=\"serial-number\">Serial number (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"serial-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"e.g. KD51-2025-000123\" value=\"\" type=\"text\" name=\"serial-number\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><br \/>\n<label for=\"damage\">Describe the damage (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"damage\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"damage\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Brief description of symptoms, when they occur, working conditions, etc.\" name=\"damage\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><br \/>\n<label for=\"repair-type\">Type of repair (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"repair-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"repair-type\" aria-required=\"true\" aria-invalid=\"false\" name=\"repair-type\"><option value=\"\">&#8212;Prosz\u0119 wybra\u0107 opcj\u0119&#8212;<\/option><option value=\"\u2014 wybierz \u2014\">- select -<\/option><option value=\"Gwarancyjna\">Warranty<\/option><option value=\"Pogwarancyjna\">Post-warranty<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n\n <!-- DATA ZAKUPU \u2013 ukryta, pokazuje si\u0119 tylko przy Gwarancyjnej -->\n\t<div id=\"warranty-date-section\" style=\"display:none; margin: .5rem 0 1rem;\">\n\t\t<p><label for=\"purchase-date\">Date of purchase of the device (required for warranty repair)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" id=\"purchase-date\" min=\"2000-01-01\" max=\"2026-04-08\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t<\/div>\n\n <!-- TWOJE DANE \u2013 w 2 kolumnach -->\n\t<div id=\"your-data-section\" style=\"display:none; margin-top:1rem;\">\n\t\t<p class=\"p-header\">Your data\n\t\t<\/p>\n\t\t<div class=\"grid-two\">\n\t\t\t<p><br \/>\n<label for=\"first-name\">Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"first-name\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\n<label for=\"last-name\">Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"last-name\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\n<label for=\"company\">Company name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\n<label for=\"nip\">TIN (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nip\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"nip\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"without spaces\" value=\"\" type=\"text\" name=\"nip\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\n<label for=\"your-email\">E-mail (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"your-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t\t<p><br \/>\n<label for=\"your-phone\">Phone (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" id=\"your-phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"+48 600 000 000\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><br \/>\n<\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\n <!-- ZGODY bez checkbox\u00f3w -->\n\t<p>I accept <a href=\"https:\/\/procutdev.i3dev.pl\/en\/regulations\/\" target=\"_blank\" rel=\"noopener\">regulations for the provision of maintenance services<\/a>.\n\t<\/p>\n\t<p>I have familiarized myself with <a href=\"https:\/\/procutdev.i3dev.pl\/en\/polityka-prywatnosci\/\" target=\"_blank\" rel=\"noopener\">information on data processing (RODO)<\/a>.\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send a service request\" \/>\n\t<\/p>\n<\/div>\n<style>\n .serwis-form .grid-two {\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 16px;\n }\n @media (max-width:768px){\n .serwis-form .grid-two { grid-template-columns:1fr; }\n }\n .serwis-form label {\n display:block;\n font-weight:500;\n margin-bottom:8px;\n }\n .serwis-form input, \n .serwis-form select, \n .serwis-form textarea {\n width:100%;\n box-sizing:border-box;\n }\n.serwis-form br{\ndisplay:none;\n}\np.p-header{\nheight: 44px;\n width: 100%;\n background-color: #0c1a2c;\n display: flex;\n flex-direction: column;\n justify-content: center;\n color: #f3f5fc;\n font-weight: 500;\n border-radius: 10px;\n padding-left: 16px;\n padding-right: 16px;\n margin-bottom: 16px; \n}\n<\/style>\n<p><script>\ndocument.addEventListener('DOMContentLoaded', function() {\n const model = document.getElementById('model');\n const repair = document.getElementById('repair-type');\n const yourData = document.getElementById('your-data-section');\n const warranty = document.getElementById('warranty-date-section');\n const purchaseDate = document.getElementById('purchase-date');\n\n function toggleYourData() {\n const hasModel = model && model.value && model.value.trim() !== '' && model.value !== '\u2014 wybierz \u2014';\n yourData.style.display = hasModel ? 'block' : 'none';\n }\n\n function toggleWarrantyDate() {\n const isWarranty = repair && repair.value === 'Gwarancyjna';\n warranty.style.display = isWarranty ? 'block' : 'none';\n if (purchaseDate) {\n if (isWarranty) {\n purchaseDate.setAttribute('required', 'required');\n purchaseDate.setAttribute('aria-required', 'true');\n } else {\n purchaseDate.removeAttribute('required');\n purchaseDate.removeAttribute('aria-required');\n }\n }\n }\n\n toggleYourData();\n toggleWarrantyDate();\n\n if (model) model.addEventListener('change', toggleYourData);\n if (repair) repair.addEventListener('change', toggleWarrantyDate);\n\n document.addEventListener('wpcf7mailsent', () => { toggleYourData(); toggleWarrantyDate(); });\n document.addEventListener('wpcf7invalid', () => { toggleYourData(); toggleWarrantyDate(); });\n});\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Serwis Procut i Minova Gwarancyjny i pogwarancyjnyProdukty Minova obj\u0119te s\u0105 pe\u0142n\u0105 ochron\u0105 serwisow\u0105. Oferujemy szybkie naprawy zar\u00f3wno w okresie gwarancji,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2421","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/pages\/2421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/comments?post=2421"}],"version-history":[{"count":39,"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/pages\/2421\/revisions"}],"predecessor-version":[{"id":2514,"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/pages\/2421\/revisions\/2514"}],"wp:attachment":[{"href":"https:\/\/procutdev.i3dev.pl\/en\/wp-json\/wp\/v2\/media?parent=2421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}